Customer Care
SHIPMENT DESTINATIONS
CLE currently ships to the 48 contiguous United States, Alaska, Hawaii, Puerto Rico and to the following international locations:Austria
Australia
Belgium
Brazil
Canada
Denmark
Finland
France
Germany
Hong Kong
India
Israel
Italy
Japan
Malaysia
Malta
Mexico
Netherlands
New Zealand
Philippines
Portugal
Sweden
Singapore
South Africa
South Korea
Taiwan
Thailand
United Kingdom
Shipping to other international destinations is unavailable at this time. Please be advised that orders shipped outside the United States are not eligible for free shipping benefits or free returns.
SHIPPING DELIVERY
Orders typically arrive as scheduled but due to shipping transfers or customs from USPS or UPS and depending on the mail carrier used, it may delay the arrival of your package. CLE is not responsible for shipping deliveries and/or delays due to shipping transfers or customs from USPS or UPS once the package leaves the United States. Please contact your local mail carrier for any updates.INTERNATIONAL SHIPPING
CLE Cosmetics offers the following international shipping costs:For orders under the stated threshold (located above), the client pays for the shipping cost, which will vary by country and order size.
Orders are processed within 2 to 7 business days (Monday through Friday, excluding federal holidays within the United States).
INTERNATIONAL CUSTOMS FEE
International orders are subject to a customs clearance fee, which are taxes imposed on the items when transported across the international borders. International customers are responsible for any customs related charges. CLE is not responsible for any lost packages or untraceable return shipments.*For returns and/or exchanges, please visit our Refund & Exchange page.